Help Center

Tech for Everyone Support Center

Find answers, troubleshoot issues, and get help with any Tech for Everyone product. Select a product below or browse our general FAQ.

Or email us directly at support@techforeveryone.app
Select Your Product

Get Product Support

Choose the product you need help with to view tailored FAQs, troubleshooting guides, and contact options.

Common Questions

General FAQ

Answers to the most common questions across all TFE products.

We recommend using the latest version of Google Chrome, Mozilla Firefox, Microsoft Edge, or Safari. All TFE web products are tested across these browsers for the best experience.

Check your spam/junk folder for an email from our payment processor. If you still can't find it, email us at support@techforeveryone.app with your order confirmation and we'll resend your download link within 24 hours.

Yes. All TFE web products are built with accessibility in mind — including screen-reader support, keyboard navigation, and high-contrast options. TFE Reader is specifically designed as a distraction-free, accessible reading experience. If you encounter any accessibility barriers, please let us know.

Absolutely. All TFE web apps (Academy, SkillByte, TechSheets, TFE Reader) work in any modern browser on Chromebooks, iPads, laptops, and desktops. Our eBooks are available in both PDF and ePub formats for maximum device compatibility.

TFE products are hosted on education-friendly domains. If your school's filter blocks access, ask your IT administrator to allowlist: techforeveryone.academy, skillbyte.app, techsheets.dev, techcheck.fm, and tfereader.app.

We offer a 30-day refund policy on all textbook purchases. Email support@techforeveryone.app with your order number and reason for the request, and we'll process it within 3-5 business days.

Still Need Help?

Contact Support

Can't find what you're looking for? Reach out and we'll get back to you as soon as possible.

Email Support

Send us a detailed description and we'll respond within 24-48 hours.

support@techforeveryone.app

Report a Bug

Include the product name, your device/browser, steps to reproduce, and screenshots if possible.

Send Bug Report →

Support Hours

Our team typically responds within one business day.

Mon – Fri, 9 AM – 5 PM EST

Tip for faster support

When contacting support, please include: the product name, your device and browser, a description of the issue, and any screenshots. This helps us resolve your issue faster.

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