TFE Reader Support

Digital textbook reader and e-book platform

Quick select a common issue or describe your own below

Submit a Support Request

Fill out the form below and we'll get back to you as soon as possible.

Category *

🐛 Bug Report Something is broken or not working correctly

📝 Content Issue Typo, incorrect information, or missing content

🔒 Access Problem Can't log in, access denied, or permission issue

💡 Feature Request Suggestion for a new feature or improvement

❓ Question General question about the product

💳 Billing Payment, refund, or subscription issue

📌 Other Anything else

Subject *

Description *

Your Name (optional)

Email Address *

Website

Priority *

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We typically respond within 1–2 business days.

Your ticket ID is:

We'll get back to you within 1–2 business days at the email you provided. Please save your ticket ID for future reference.

For urgent issues, email us directly and we'll prioritize your request.

Monday – Friday, 9 AM – 5 PM EST

Making computer science accessible, engaging, and fun for every K-12 student.

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